Privacy Policy
Effective Date: 1/1/2026
Sygmetric Solutions (“we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide when interacting with our services.
1. Information We Collect
We may collect the following information when you interact with our voice AI systems or services:
Name (if provided)
Phone number
Appointment details
Information you voluntarily provide during calls or interactions
2. How We Use Your Information
We use the information collected to:
Provide requested services (e.g., scheduling appointments)
Send transactional SMS messages (such as confirmations and reminders)
Respond to inquiries made through our voice AI system
Improve our services and user experience
3. SMS Communications
If you provide your phone number during a call or interaction, you consent to receive transactional SMS messages related to your request (such as appointment confirmations and reminders).
Message frequency varies based on your interaction
Message and data rates may apply
You can opt out at any time by replying STOP
For assistance, reply HELP
We do not send promotional or marketing messages without explicit consent.
4. Data Sharing
We do not sell, rent, or share your personal information with third parties for marketing purposes.
We may share information only with trusted service providers (such as communication platforms) solely for the purpose of delivering our services.
5. Data Security
We implement reasonable safeguards to protect your information. However, no system can be guaranteed 100% secure.
6. Your Rights
You may:
Request access to your data
Request deletion of your data
Opt out of SMS communications at any time
7. Contact Information
If you have any questions about this Privacy Policy, please contact:
Sygmetric Solutions
Email: tyler.carrier@sygmetric.com
Website: https://www.sygmetric.com
8. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
